Launching the new "Virtual Assistant" for various consular services.

We would like to inform you that the new service "Virtual Assistant" has been launched, within the framework of the "Consular Services Transformation Process" project. The Virtual Assistant can operate via a digital channel (Facebook messenger, the Embassy's website or Viber) and can be used by any device, on a 24/7 basis, for the direct information of citizens regarding various consular services. It can respond in 19 different languages.

For more information, please watch the following video.